Any questions? ( FAQ )
Check out our FAQ! Here you will find answers to the most frequently asked questions about ordering, shipping and products.
IMPORTANT!
Important: First wash cycle & care instructions
Please wash your printed items promptly after delivery. (Follow the care instructions!)
This not only has the advantage of removing print residue and the slight vinegar smell from the pre-treatment, but also allows you to identify any errors in the printing process and the motif.
In rare cases, an error in the printing process can result in the print not being wash-resistant, and you would notice this after the first wash.
How can you tell?
After the first wash, the print comes off slightly or rubs off in some places.
Please complain to us immediately.
Contact details can be found at the bottom of the website.
Danger:
We can only accept complaints in this regard within the first 60 days after delivery!
That’s why washing on time is so important.
Items with non-washable prints will of course be replaced free of charge!
Generally speaking, we always strive to produce every print 100% perfectly. Unfortunately, we cannot always rule out such errors.
Thank you for your understanding.
For us, sustainability is not a trend, but the foundation of everything.
- Materials: We rely on Stanley & Stella's premium textiles, which are made from 100% certified organic cotton or recycled materials.
- Certificates: Our textiles are certified according to the highest standards, including GOTS, OEKO-TEX, PETA-Approved VEGAN , and the FairWear Foundation for fair working conditions.
- Printing: We only use high-quality, water-based, OEKO-TEX certified inks that are environmentally friendly and extremely durable.
- Packaging: Your order will arrive completely plastic-free .
Carpstylez isn't backed by an anonymous corporation, but by a founder who lives and loves carp fishing just as much as you do. Every design, every detail, and every material choice stems from real experiences on the water. This is our guarantee of authentic style that works.
Shipping & Delivery
Germany
DHL / DPD
4.95 € to 39.95 € order value
6.95 € from 39.95 € to 99.99 € order value
Free from 100 € order value
Austria
GLS
6.95 € to 39.95 € order value
8.95 € from 39.95 € to 119.99 € order value
Free from 120 € order value
BENELUX
Asendia
5.95 € to 39.95 € order value
7.95 € from 39.95 € to 119.99 € order value
Free from 120 € order value
England
£6.95 to £119.99 order value
Free for orders over £120
EU
5.95 € to 39.95 € order value
8.95 € from 39.95 € to 85 € order value
10.95 € from 85 € to 150 € order value
Free from 150 € order value
Our processing time is usually 3-5 business days to manufacture, prepare and ship your order.
Your order will then arrive approximately 5-7 working days after receipt of your order.
In rare cases, there may be delays for certain sizes or items, as not all sizes are always immediately available from our warehouse as blanks.
However, we ensure that all products arrive at our warehouse from our partner's intermediate warehouse within the next 3-5 days and that production is then carried out or completed as quickly as possible.
We will inform you in good time about possible delays.
We know that shipping time and costs are a big issue, which is why we offer you full transparency about our processes.
Return & Exchange
If you have a complaint, please feel free to contact us at any time, either via chat, email, or the contact form.
You can find details and all information at the very bottom of the website.
Please provide us with as many details as possible, order number, photos...
Please note that we can only accept complaints regarding non-washable prints within the first 60 days of purchase!
So please:
If possible, wash your new clothes upon receipt and check the print again afterward! Thanks.
First of all, I apologize if this is the case for you.
In rare cases, the print on your item may lose its durability after the first wash. This is usually due to suboptimal pretreatment of the fabric.
You should therefore wash printed items immediately after receiving them to check the quality of the print.
90% of printing errors are visible after the first wash!
Please be sure to follow our washing and care instructions. If these instructions are not followed, any resulting damage cannot be accepted as a warranty claim. You can find all the information on optimal care in our care instructions.
You can complain about the print within 60 days of receiving your order. Please contact us to do so.
You can find contact details at the very bottom of the website.
You can return or exchange items within 14 days.
Production & Availability
Each product is prepared for you with the utmost care. The process is as follows:
- Pretreatment: The item is optimally prepared to ensure the best print quality.
- Sustainable printing: We use organic, environmentally friendly inks for long-lasting, high-quality prints.
- Drying process: The print is carefully dried to ensure maximum durability.
- Finishing: The neck label is printed and the hangtag is attached – for the perfect finishing touch.
- Sustainable packaging: The items are wrapped in environmentally friendly parchment paper and safely stored in sustainable shipping packaging.
- Ready to ship: As soon as everything is ready, your package will be made available for pickup by the shipping service provider.
Thanks to this careful process, you can look forward to a high-quality, sustainable and unique product.